Faq

Frequently Asked Questions

Booking

How do I make a booking on your website?

You can make a booking on our website very easily. Firstly, you need to choose your departure date and time and pick up and drop off location. Then you have to select a vehicle. If you have any extra items that you need, you would have to select them too. After that  you need to provide contact and flight details and to select a payment method. That is it!

How do I pay for my transfer?

You can pay via direct bank transfer or via PayPal.

How can I book?

You can easily book online, by phone and by email. For a successful booking you must provide details regarding the pick up/drop off location, your flight details, how many people will be using the transfer, contact information and specification regarding the amount of luggage you would have.

Transfer

How do I pay for my transfer?

You can pay via direct bank transfer or via PayPal.

What luggage entitlement will I have?

You can carry free of charge one large bag and one small hand luggage. If you have any additional luggage and we are able to transport it, you must pay an additional fee for it.

Where will I meet the driver when I arrive?

The driver will be waiting for you inside the arrivals lounge of the airport and will be holding a sign, with your name, written on it. You will receive information with the exact meeting point in your reservation confirmation email.

What happens if I can’t locate my driver?

If you cannot locate your driver, please give us a call on the telephone number provided, and we will contact you with your driver.

How long will the transfer take?

The duration of the transfer is different for every destination.